By Darla Stover
The literal definition of grateful is feeling or showing an appreciation of kindness; to be thankful. The staff, volunteers and families at the Ronald McDonald House are grateful and thankful for:
Thanksgiving is a time to reflect on all of the reasons to be grateful. Different countries celebrate Thanksgiving in unique and different ways. Here are some celebrations from all over the world:
However people choose to give thanks this season, I want to give thanks to all of the hard-working staff and volunteers at the Ronald McDonald House, the staff and volunteers at the hospitals and most importantly, to our families who are my pleasure to serve every day.
By Bob Tidwell
My name is Bob Tidwell. I am a volunteer at the Columbus Ronald McDonald on Tuesday night, and my role is the House Host. The volunteers on Tuesday night and the Family Service Managers are just great. I’m proud to be a part of that team.
The House Host position was created by RMH as it was expanding earlier last year when more rooms and more community spaces were added. This meant there was a greater need for helping patients and their families get checked in and settled at the Columbus Ronald McDonald House. Previously, I was a Housewarmer. When this new position was posted, I jumped at the opportunity as I enjoy the personal interaction with families, including the patients. In the process, I moved my hours later and later, as it seemed many families were checking in later after a long drive from their homes. Now I work from 6 p.m. to 10 p.m. on Tuesday evenings. I’ve checked in families from North Carolina, Western Pennsylvania, Boston and many other cities, states, and countries.
Some families arrive in Columbus in the morning and go immediately to Nationwide Children’s Hospital or any of the other area hospitals with their child. The family, minus their child (who has now been checked in to the hospital) then comes to RMH after an exhausting day at the hospital to get checked into the House. Their needs seem to be different than those families who come to RMH late with their child still in tow so I try to adapt. However, these families all seem to have one thing in common—they look frightened and their look seems to say what is going to happen to my child? Either way there is visible relief when they understand there’s a place for them to eat and sleep. I tell them they are in the best place in the world—the hospital will take care of their child and RMH will take care of them with love and compassion.
When families check in, I like them to understand their basic needs will be taken care of: where they will sleep and where they will eat. As we walk around, I try to understand their needs, particularly if they plan to be here a night or two or for an extended period of time. Laundry facility, a spa where they can get haircuts, gym, movies, game room, library, etc. For families who check in late and are worn out from the drive, I give them an “efficient tour” and encourage them to read the facility information in their room or explore the House when they have a free moment.
When I was a Housewarmer, I certainly had the ability to say hi to folks over the weeks and make this experience more personal for them. The position of House Host, however, makes it possible to remember names (not always) but at least remember them and why they are there. It seems a great idea to touch as many lives as possible and a great strategic decision by RMH to create this position.
I was so touched when one of our families, who I had checked in and seen many times since then, came up to me and asked if I had eaten. I told them I had not. They then offered me some of food they had prepared for themselves. I think it’s symbolic of the appreciation of the families to RMH.
I love it when families come in late and have a little girl in tow, invariably going into Children’s for special testing or a procedure. I ask if they would like to see The Princess Room. The joy and awe on these little faces (and the parents) is incredible when they see it and go in. Maybe the visit is for open heart surgery or some other complicated procedure and they won’t have a chance to see it again. It’s wonderful for me and hopefully for them as well.
I also volunteer at another area hospital’s emergency room every week, also where I have the opportunity to work with families of patients who are brought in for emergency treatment. The personal dynamics are virtually the same—fear of the unknown. Though at the hospital it’s more of a short term issue while at the Columbus Ronald McDonald House, unfortunately, is generally longer term. The support of RMH is an incredible benefit to our families and we should all feel proud for contributing.
By Megan Koester
Those little copper pennies, silver nickels, and quarters collect – in our pockets, our cars and the change containers on our dressers. All of those coins add up and can make a significant impact in the lives of others.
40 years ago, it was change collected at McDonald’s that provided the support to build the first Ronald McDonald House in Philadelphia. For 40 years people have been giving their change to bring families closer together when they need it most. Today there are 337 Ronald McDonald Houses in 35 different countries – that is a lot of change. Last year, the Donation Box Program raised more than $28 million in the United States! The impact of each and every penny is beyond measure. The ability to bring a family together when a child is in the hospital is life changing for the child and their family. We know that healing happens when families are together, and the ability to stay without a monetary commitment allows families to rest and rejuvenate while being just steps away from their child.
Every day when people walk into the Ronald McDonald House they are changed by their experience. Families were changed the minute their child was admitted to the hospital and now they are finding the resources they need to be strong for their child. Their priorities, daily routines and emotions have all changed to cope with their new surroundings. Volunteers walk through the doors of the House each day because they have been changed by the strength and compassion they have garnered from families. Community supporters walk through the doors of the house and change the levels of opportunities for families by adding spaces and experiences that enhance a family’s stay. Each and every day staff creates an atmosphere that accepts and welcomes change – they provide the family support networks and operational structure to care for families in their greatest time of need.
Today, you can continue to be an advocate for change by participating in RMHC Day of Change. Simply drop your spare change in the donation box at McDonald’s restaurant. Those coins will join millions of others that have grown this charity and fulfilled a need for families to be with their hospitalized children. Please join us in celebrating 40 years of support from McDonald’s and the community and help us continue to strengthen the Ronald McDonald House for years to come.