Our Q & A with RMHC’s Angie Hartley

Angie Hartley has been with our Development Team for more than a decade. Over this last year, we’ve all been working hard to keep the doors of  our Ronald McDonald House open. Those doors can only stay open with revenue and that’s something Angie is focused on throughout her workday. She took a moment from her important work to answer a few quick questions about her time at RMHC of Central Ohio. Below is the result of this Q & A. 

How long have you been working at RMHC and what is your current position with our chapter? 

I have been working at RMHC Central Ohio for 11 years and currently serve as the Senior Development Director. I started in January 2010 as the Development Director and moved into my current role about six years later.

What drew you to work here?

There were a few things that drew me to RMHC. What first drew me to RMHC was the opportunity to work with Dee Anders again. Dee was my boss at a previous non-profit and I really enjoyed working with her. She was teaching me so much and she’s successful in fundraising. I wanted to continue to grow and learn under her so when the opportunity came for me to join her, I was very excited. The second thing that drew me here was the mission. I am a firm believer that to be a successful fundraiser you have to believe in the mission yourself. When you do believe in the mission, it never feels like a job, it feels like a passion you get to share with the rest of the community and invite them to come along.

I became a mother while working here and it truly made me thankful to have resources like this in our community. It wasn’t until a few years later that we would get to understand firsthand how beneficial RMHC is to families of hospitalized children. My son had to be hospitalized for four days for pneumonia. While my husband and I chose to stay bedside, we absolutely did not get the rest, nutritious meals, and – more importantly – the breaks we should have taken to be in the best state possible for our son. Seeing him hooked up to all the machines and having to wear an oxygen mask, we just felt like we couldn’t leave him. I still have a photo of my son and me holding hands while he slept in the hospital bed and I slept in the recliner next to him.

What’s the most challenging time you’ve had here? 

I would have to say the most challenging time I have had here was during the pandemic. Our doors remained open to serve families in what was truly their greatest time in need. The community plays an integral role in the services we can provide through time, talent and treasure they provide. We had to completely reinvent how we approached fundraising and did not have a “play book” to work from to help us navigate these new waters.

I believe the best part from all of it was that our team became closer, we became creative and flexible in our approaches and continually adapted to the ever-changing restrictions and environment.  I think we all grew in different ways that we never would have without the pandemic.

We are continuing to grow, learn and adapt and it will be interesting to see where this takes us moving forward. I’m grateful to the wonderful team, volunteers, board, and community we have who remain dedicated to the mission and programs of RMHC. Without them we couldn’t do what we do!

What have you enjoyed most about being a part of our chapter? 

What I enjoy most about being at RMHC is the fact that we get to work in the same building as our families are staying. We get to be immersed in the programs and mission. We meet the families and become connected to them on their journey. It makes you feel good knowing that you are playing a small part in helping them on their road to healing.

Do you have a particular story about a moment with the chapter that’s especially heartwarming?

In the past 11 years, it is hard to narrow down a moment that was especially heartwarming as there are so many. But a few that stick out in my mind include a time when I was providing a new corporate partner with a tour of the House. We entered the kitchen and I was explaining the Team Cuisine program to them and how it is a great way to engage their associates. At this time a little girl (whose family I have interacted with for days) walked up and held my hand. It was this sweet moment that made us all smile. Her parents tried to get her to return to them, but she wanted to help me finish my tour. When I returned her to her parents in the kitchen the group had an opportunity to talk to learn about their journey. It really stuck with them and with me.

What do you see for the future of the chapter?

I see wonderful things on the horizon for RMHC! We are really working hard to meet the needs of the community and our partner hospitals. The growth I have seen in our organization over the past decade makes me excited to see what the next decade will bring.