Fran Green has been a family activities volunteer at the Ronald McDonald House for six years. She helps families string together pieces of construction paper and foam that are cut-out shapes and characters with letters to form a banner for their room, the patient’s hospital room, or for a sibling back home. She tells us about her experience and the gratification she gets helping families be creative during a difficult medical situation with their children. At the end of the video, she gets a big surprise! You can see the creations from many families on her Facebook page, facebook.com/funwithfran. Watch the video below.