Behind the Scenes

Kate with our Facilities Team, Joel (left) and Zak
Kate with our Facilities Team, Joel (left) and Zak

By Kate Ziegler

“We might not ever meet face to face, but I care about you and your well-being”.

The volunteers at the Ronald McDonald House at the kindest, most supportive and warm-hearted people I have ever met. Each day when I walk into work and smell homemade cookies, or see a group of kids making lasagna for lunch, or see a maintenance volunteer cleaning an air filter, it lifts my spirits in ways I can’t really put into words.

Not all of the acts of kindness that our volunteers perform on a regular basis are ever noticed. Our maintenance volunteers most especially typically fly under the radar. I can’t say that any of our families noticed that the air vents in the kitchen were cleaned this morning, that their bathroom fan doesn’t squeak, or that the fluorescent lights are never out. The maintenance volunteers at RMH work quietly behind the scenes to ensure our families are safe and well cared for so that they can spend more time at the hospital with their children and less time worrying about the small stuff.

It’s this type of giving that gets me out of bed in the morning. Each day I am surrounded by people who come into the Ronald McDonald House and say “I’m here to help make your day easier because I know you’re having a tough time. We might not ever meet face to face, but I care about you and your well-being.”

Take a moment to think about all the little things you do at home – changing air filters, cleaning baseboards, changing light bulbs…all of those things need to be done here too, except the people who live here can’t do them. If you stop by the Ronald McDonald House and notice that everything looks like it’s in its place, it’s because a volunteer made that happen!

If you are interested in becoming a Maintenance or Housewarming volunteer, visit